Technology Solutions Technician SITECH - REQ ID 4509

Posted April 26, 2024

Category(s): SITECH | Equipment and Power Systems | Full-Time

Find YOUR fit at SiTECH (a division of Ohio Machinery Co)! Join a winning culture built on industry experience, TEAMwork, and integrity. Come grow your career – See what opportunities await today!

The Technology Solutions Technician will perform product repair/maintenance for various products while also supporting our customers. This role will assist in the management of all customer contact information within our software systems, mainly DBS (dealer business system). The objectives of this position are to fulfill service repair obligations to SITECH Ohio customers in a timely manner through the management of service processes and written procedures. This includes, but is not limited to repairs, technical support, training, customer relations (phone & in-person), and documentation.
Benefits:

401(k) Match and Employer Discretionary Contribution.
Three different Health Insurance options.
Including an HSA health insurance option with a dollar to dollar match up to $1,200.00 per year.
Dental and Vision Insurance.
Credit Union Access.
Life Insurance, Short-Term Disability, and Long-Term Disability.
Scholarship opportunities for employee’s spouses and children, through the Ohio Machinery Education and Opportunity Foundation.
Base pay plus annual bonus potential
Company SuccessShare bonuses

Requirements:

Must possess mechanical/electrical aptitude and the ability to work efficiently and competently.
Ability to prioritize work based on customer requirements, while obtaining service goals and objectives. Excellent verbal and interpersonal communication skills.
Strong computer skills, including Word, Excel, and Outlook. Ability to install programs, copy files, and download/upload upgrades to a variety of equipment. Good time management skills.
Possess analytical decision-making skills and am capable of working with minimal supervision
High School diploma with a two-year Technical Degree or Minimum 2 years experience in electronics, mechanical, or optical service repairs.

PHYSICAL REQUIREMENTS:

Lifting/Carrying 40 lb. Lift/Carry and 50lb pulling
Standing/Sitting Up and down stairs, standing, sitting, and climbing into machines
Dexterity Normal
Repetitive Motions Frequent movement requiring hands, wrists, and fingers.
The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.